Your data is stored with the highest level of security at Cricya. This document clearly explains what information we collect, why we collect it, and how we keep it safe.
Every transaction and piece of personal data is protected by 256-bit SSL encryption. No one can intercept your information in transit.
Your data is stored in certified data centers with 24/7 physical and digital security.
You can request to view, correct, or delete your data at any time. Cricya is obligated to fulfill such requests.
Cricya never sells your personal data to advertisers or third parties. That is our unwavering commitment.
Our security team monitors for potential cyber threats 24/7 and takes immediate action when needed.
Only the data necessary to provide our services is collected. No unnecessary information is requested.
This Privacy Policy is published by Cricya. When we say "Cricya", "we", or "our", we mean the organization operating this platform. By using Cricya, this policy applies to you automatically. Please take a moment to read it carefully.
Cricya only collects the information needed to provide you with our services. Requesting unnecessary data goes against our policy.
Full name, date of birth, and national ID number (for KYC verification).
Email address and phone number (for account verification and support purposes).
Payment method details (mobile banking number, transaction history).
IP address, browser type, and operating system (for security monitoring purposes).
Game history, bet amounts, and outcomes (for responsible gaming monitoring purposes).
Session cookies and preference cookies (to improve your platform experience).
Additional information may be collected when you contact support or complete a survey. This is entirely voluntary.
Cricya collects data primarily to provide you with a better experience. Each purpose is clearly outlined below:
Cricya processes data only on lawful legal grounds — your consent, the fulfillment of a contract, or compliance with a legal obligation.
Cricya never sells your personal data for commercial purposes. However, limited information may be shared with trusted partners to deliver our services:
In all such cases, only the minimum necessary information is shared, and the relevant parties are also required to adhere to equivalent privacy standards.
Your data is never sold or transferred to advertising companies, marketing agencies, or any other unauthorized party.
Cookies are small files stored in your browser that make your Cricya experience more convenient. We use three types of cookies:
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Login Sessions & Security | Until End of Session | No | |
| Platform Usage Monitoring | 30 Days | Yes | |
| Saving Language & Theme Preferences | 1 Year | Yes |
If you want to disable non-essential cookies, you can do so through your browser settings. Please note that some features may not function properly as a result.
Cricya does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:
Once the retention period ends, your data is securely and permanently deleted or anonymized.
As a Cricya member, you have important rights regarding your personal data. See the details below:
Cricya is strictly not intended for anyone under the age of 18. We do not knowingly collect any data from minors.
If a parent or guardian discovers that their minor child has created an account on Cricya, please notify our support team immediately. We will promptly close the account and permanently delete all associated data.
Age is verified at registration and during the KYC process. If a user is found to be under 18, the account is closed immediately.
Cricya may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.
For significant changes, you will be notified in advance at your registered email address. Continued use of Cricya after any changes are made will be taken as your acceptance of the updated policy.
If you disagree with any changes, you may request to close your account. In that case, your full available balance will be returned to you.
For any questions, requests, or complaints regarding your data, please contact our dedicated privacy team:
Cricya takes your privacy seriously. Every request you submit is handled with care and resolved as quickly as possible.
Your privacy is always protected at Cricya. Register with confidence and enjoy the best gaming experience in Bangladesh.