Responsible Gaming

Play responsibly at Cricya — keep the fun, leave the stress

Gaming should be enjoyable, not stressful. Cricya believes every player's wellbeing matters far more than any number on a screen. That's why responsible gaming has been at the core of our values from day one.

GamCare Approved 18+ only Session Timer Self-Exclusion
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Safe environment

Safe gaming is guaranteed for every member.

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Wellbeing first

Our members' wellbeing comes before profit.

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Free tools

All protection features are free for every member.

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Non-judgmental help

If you need help with anything, we're here for you — no judgment.

Gaming stays fun when it stays in control

Responsible gaming means knowing your limits. When betting or playing remains an enjoyable experience — you know how much time to give it, how much money to set aside, and when to stop — that's healthy gaming.

At Cricya, we always say: gaming is a form of entertainment, not a source of income. Winning feels great, but staying calm when you lose — that's what responsible gaming looks like.

When can gaming become a problem?

We don't always notice when playing starts to go too far. Chasing losses with bigger bets, or neglecting daily responsibilities to keep playing — these are warning signs.

Cricya wants you to recognize the warning signs early and seek help when you need it. That's not weakness — that's wisdom.

Keep in mind

Every outcome in gaming is random. There is no strategy or system that guarantees a win. Never bet more than your budget allows.

Ask yourself these questions

Have you ever chased losses by placing more bets to win back what you lost?
Never Sometimes Often
Has gaming ever caused problems with your family or your work?
No, never Once or twice Yes, it has
Have you ever spent more time or money on gaming than you intended?
No Sometimes Yes, sometimes
Do you find it hard to stop playing or take a break?
No, it's easy Somewhat difficult Very difficult
If you answered "Often" or "Yes"

It may be worth pausing to reflect. Reach out to Cricya's support team — we're here to help, no judgment.

Cricya's Responsible Gaming Tools

All the tools below are free and can be activated at any time from your account settings.

Deposit Limit

Set your own maximum deposit amount on a daily, weekly, or monthly basis. You cannot exceed the limit — the system blocks it automatically.

Account Settings → Deposit Limit

Session Timer

Decide how long you want to play before you start. Cricya will remind you when your time is up. You can also set your session to log out automatically when it ends.

Account Settings → Session Timer

Bet limit

Set a maximum bet amount per round or spin to avoid burning through your balance too quickly.

Account Settings → Bet Limit

Self-Exclusion

Temporarily close your account for a set period — from 7 days up to 5 years. During this time you won't be able to log in, and no promotional messages will be sent to you.

Account Settings → Self-Exclusion

Cooling-Off Period

Take a break from gaming for 24 hours, 7 days, or 30 days. It works like self-exclusion but over a shorter period — useful when you just need to clear your head.

Account Settings → Take a Break

Reality Check

Automatic pop-ups appear every 15, 30, or 60 minutes showing how long you've been playing and how much you've won or lost — keeping you grounded in reality.

Account Settings → Reality Check

Steps to activate a tool

1
Log in to Cricya

Sign in to your account with your username and password.

2
Click the profile icon

Look for your profile icon in the top-right corner of the page and click on it.

3
Go to the "Responsible Gaming" section

Find the "Responsible Gaming" section in your Account Settings.

4
Choose your tool

Deposit Limit, Session Timer, Self-Exclusion — turn on whichever one you need.

5
Set an amount or time limit

Enter your preferred limit and confirm. It activates immediately.

Decreasing vs. increasing limits

Decreasing a limit takes effect immediately. Increasing one may require a 24-hour waiting period — this is an intentional safety measure.

What does each tool do?

Tool Duration Instant? Free?
Deposit Limit Daily / Weekly / Monthly ✔ Yes ✔ Yes
Session Timer 15 minutes – 8 hours ✔ Yes ✔ Yes
Bet limit Per round ✔ Yes ✔ Yes
Cooling-Off 1 – 30 days ✔ Yes ✔ Yes
Self-Exclusion 7 days – 5 years ✔ Yes ✔ Yes
Reality Check 15 / 30 / 60 minutes ✔ Yes ✔ Yes

Recognize the signs of problem gaming

Watch out for these warning signs

  • Chasing losses by placing repeated bets to win back lost money.
  • Hiding the extent of your gaming from family or friends.
  • Feeling restless or irritable when you are unable to play.
  • Spending money meant for essentials or savings on gaming.
  • Neglecting work, studies, or family time to spend more time gaming.
  • Playing for extended periods while skipping sleep or meals.

This is what healthy gaming looks like

  • Set a budget in advance and stick to it.
  • Being able to accept a loss and move on.
  • Gaming is a fun activity, not the center of your life.
  • Being able to talk openly with family and friends.
  • Being able to stop on time — closing the session when you planned to.
  • Play for the fun of it, not the hope of winning.
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If you think there's a problem — get help now

Gaming addiction is a real issue and nothing to be ashamed of. Cricya's support team will keep your conversation confidential and point you in the right direction. Activating self-exclusion only takes a few minutes. Take that step today.

Responsible Gaming FAQs

No, your balance is completely safe. Self-exclusion only disables gaming and login — your funds stay exactly where they are. Once the exclusion period ends, you'll have full access to your balance again.

Yes, you can change your limits yourself. Decreasing a limit is instant, but increasing one requires a 24-hour waiting period. This rule is intentional — it protects you from decisions made in the heat of the moment.

No, once self-exclusion is activated it cannot be ended before the chosen period expires. This is by design, to make sure the break is effective. For shorter breaks, use the Cooling-Off Period instead — available for periods under 7 days.

Yes, cricya supports third-party assistance. A trusted family member or friend can contact our support team and request self-exclusion or account closure on your behalf.

No, using these tools will not negatively affect your VIP status, bonuses, or any other benefits. cricya sees it as a positive step.

We don't just talk — we act

Many platforms talk about responsible gaming but take no real action. Cricya is different. We aim to create genuine change through technology, policy, and human support.

Our support team is specially trained to recognize signs of problematic gaming and respond with care. If we notice unusual patterns in a member's activity, we reach out proactively.

Cricya never sends marketing that encourages someone struggling with addiction to play more. Members on self-exclusion receive no promotional communications.

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Trained team

Every support agent is specially trained in responsible gaming.

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Automatic monitoring

Unusual gaming patterns are detected using AI.

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Marketing pause

No promotional messages are sent while exclusion is active.

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International Standards

We follow GamCare and international responsible gaming standards.

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Play responsibly, keep the fun going

At Cricya, both your entertainment and your wellbeing matter. Register safely and enjoy yourself within your own limits.

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