Legal Documentation

Cricya Terms & Conditions — What You Need to Know Before Using the Platform

By registering an account or using any service on Cricya, you agree to these terms and conditions. Please take a moment to read them before you start playing — it's for your own benefit.

Last Updated: January 1, 2026

Terms Summary

Age Requirement

Only individuals aged 18 or above may register and play on Cricya. Accounts found to belong to minors will be closed immediately.

Single Account

Only one account is permitted per person. Creating multiple accounts may result in all accounts being closed and balances forfeited.

Bonus Terms

Each bonus has its own wagering conditions. Bonus balance cannot be withdrawn directly — wagering requirements must be met first.

Data Protection

Your personal data is protected with SSL encryption. Cricya will never sell your information to third parties.

Withdrawal Policy

KYC verification is mandatory before withdrawals. Once verified, payments are typically processed within 3–10 minutes.

Responsible Gaming

Cricya offers self-exclusion, deposit limits, and cooling-off period options. These tools are entirely voluntary to use.

1

General Terms & Applicability

By using Cricya's website, mobile platform, or app, you confirm that you have read and fully agree to these terms and conditions. If you object to any of these terms, please discontinue use of the platform.

These terms apply to all Cricya services — slots, Live Casino, Sports Betting, bingo, and any other gaming products. Separate terms may apply to specific games or promotions, in which case those specific terms will take precedence.

Important Note

These terms are published in both English and Bengali. In the event of any conflict, the English version shall prevail.

2

Account Registration & Eligibility

To register on Cricya, the following requirements must be met:

  • You must be 18 years of age or older.
  • Only one account may be created per person.
  • All information provided during registration must be accurate, complete, and up to date.
  • Keeping your account password confidential is your responsibility.
  • Sharing or transferring your account to another person is strictly prohibited.

Cricya may request KYC (Know Your Customer) verification at any time. This may require submitting a copy of your National ID, passport, or driving license. Withdrawals may be held until verification is complete.

If false information is provided

Providing false or inaccurate information during registration will result in immediate account closure and forfeiture of any balance.

3

Deposit & Withdrawal Policy

Deposits on Cricya can be made via mobile banking, e-wallets, and bank transfers. Minimum deposit amounts vary by payment method and can be viewed after logging into your account.

The following conditions apply to withdrawals:

  • KYC verification must be completed before a withdrawal can be processed.
  • Withdrawals must be made using the same method as the original deposit.
  • For verified accounts, payments are typically processed within 3–10 minutes.
  • The minimum withdrawal amount may vary depending on the payment method.
  • Cricya may temporarily suspend withdrawals if fraudulent activity is suspected.
Tips for Faster Payments

Complete your KYC verification right after registration to avoid any delays when you make a withdrawal.

4

Bonus & Promotion Terms

Cricya offers a range of bonuses — welcome bonuses, free spins, reload bonuses, cashback, and VIP privileges. Each bonus comes with its own terms, which are clearly stated alongside the relevant offer.

General Bonus Rules:

  • Wagering Requirements: Each bonus comes with specific wagering requirements. Typically, you must wager between 20x and 40x the bonus amount.
  • Duration: Every bonus has an expiry date. Any unused bonus will be cancelled once it expires.
  • Game Restrictions: Some bonuses are only valid on specific games. This will be stated in the bonus terms.
  • Maximum Bet: There is a limit on the maximum bet amount that can be placed using bonus balance.
  • Multiple Bonuses: Having multiple bonuses active at the same time is generally not permitted.
Bonus Abuse

Creating multiple accounts, using a VPN, or employing any other method to claim bonuses will result in all bonuses being forfeited and accounts being closed.

5

Gaming Policy & Fair Play

Cricya is committed to maintaining a fair gaming environment. All our games use third-party audited RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased.

For Sports Betting, Cricya reserves the right to:

  • The right to void bets placed on clearly incorrect odds.
  • Policy on refunding bets if an event is cancelled or postponed.
  • The right to investigate if match-fixing or unusual betting patterns are detected.

Cricya reserves the right to modify the rules of any game, and members will be notified before any changes take effect.

6

Prohibited Activities

The following activities are strictly prohibited on Cricya:

  • Money laundering or any form of financial fraud.
  • Using bots or automated software to play games.
  • Exploiting platform technical errors to gain an unfair advantage.
  • Harassing, threatening, or attempting to harm another member.
  • Creating an account using a false identity or another person's information.
  • Attempting to claim bonuses by transferring funds between family members' accounts.
Consequences

Violating this prohibition will result in permanent account closure, balance forfeiture, and legal action where applicable.

7

Account Suspension & Closure

Cricya reserves the right to temporarily suspend or permanently close an account under the following circumstances:

  • If a breach of terms is established.
  • KYC verification fails or submitted information is found to be false.
  • In cases of suspicious financial transactions.
  • Compliance with court orders or directives from regulatory authorities.

Members may also request account closure at any time. Any valid balance remaining at the time of the request will be returned.

8

Limitation of Liability

Cricya is not liable for the following:

  • Games interrupted due to loss of internet connection.
  • Service may be temporarily unavailable due to technical issues.
  • Any loss caused by your device or network connection.
  • Force majeure events such as natural disasters or government-imposed restrictions.

However, if a technical error affects the outcome of a game, the relevant bet will be voided and the stake returned.

9

Responsible Gaming Policy

Cricya believes gaming should be a source of enjoyment. That's why we encourage every member to play responsibly. The following tools are available on your account at no cost:

  • Deposit Limit: Set a daily, weekly, or monthly maximum deposit limit.
  • Session Timer: Set a time limit for your gaming sessions before you start.
  • Bet Limit: Set a maximum bet amount per game.
  • Self-Exclusion: Exclude yourself from the platform for anywhere between 7 days and 5 years.
  • Reality Check: Check your time and spending at regular intervals.
If you need help

If you feel gaming is becoming a problem, reach out to our support team. We're here to help, not to judge.

For more details, visit our Responsible Gaming Page View.

10

Terms Updates & Contact

Cricya reserves the right to amend, update, or withdraw these terms at any time. For significant changes, members will be notified in advance via email or account notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

If you have any questions about the terms or anything else, contact our support team:

Email: [email protected]

Live Chat: Log in for 24/7 support

Quick Reference for Key Terms

Subject Terms Applicable
Minimum Age 18 years of age or older ✔ For everyone
Number of Accounts 1 per person maximum ✔ Mandatory
KYC Verification Before withdrawing, you must ✔ Mandatory
Bonus Wagering Typically 20x–40x ✔ For bonus users
Set Deposit Limit Optional, at any time ✔ For everyone
Multiple Accounts Strictly Prohibited ✘ Not permitted
Bot Usage Strictly Prohibited ✘ Not permitted
✅

Done reading the terms? Start playing now!

Register on Cricya, claim your welcome bonus, and enjoy gaming with confidence. Protecting your rights is our responsibility.

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